Practice Manager
Company: Sound Physicians
Location: Nyack
Posted on: May 9, 2024
|
|
Job Description:
About Sound:Headquartered in Tacoma, WA, Sound Physicians is a
physician-founded and led, national, multi-specialty medical group
made up of more than 1,000 business colleagues and 4,000
physicians, APPs, CRNAs, and nurses practicing in 400-plus
hospitals across 45 states. Founded in 2001, and with specialties
in emergency and hospital medicine, critical care, anesthesia, and
telemedicine, Sound has a reputation for innovating and leading
through an ever-changing healthcare landscape with patients at the
center of the universe.Sound Physicians offers a competitive
benefits package inclusive of the items below, and more:Medical
insurance, Dental insurance, and Vision insuranceHealth care and
dependent care flexible spending account401(k) retirement savings
plan with a company matchPaid time off (PTO) begins accruing
immediately upon start date at a rate of 15 days per year, in
accordance with Sound's PTO policyTen company-paid holidays per
yearAbout the Team:The Practice Manager works with the Sound
Physicians team onsite at the hospital partner daily. This team
consists of a Practice Medical Director, Clinicians, and a Clinical
Performance Nurse. The Practice Manager also works closely, daily,
with key stakeholders at the hospital partner, such as hospital
leadership, case management, and others.About the Role:The Practice
Manager is responsible for, but not limited to, the on-site
operational management and support of Sound Physicians practice.
The Practice Manager will be a main point of contact with the
hospital, working with hospital leadership and support staff to
manage practice operations. The Practice Manager will have a
visible presence at the hospital, providing daily support to the
practice clinical team and removing operational barriers. This role
will build and maintaining professional relationships with the
entire practice team, hospital C-suite executives, case management,
community providers and specialty physicians.The Details: This role
works on-site at our practice, within the hospital. There are no
travel requirements for this role.In this role, you will be
responsible for: Practice Operations and SupportActing as the
front-line liaison for the provider team with hospital C-Suite,
nursing leadership, and Sound operational teamProviding executive
support to the practice medical director and practice team to meet
contract expectationsProviding office management functions to
include, but not limited to, all aspects of meeting management,
office systems, supplies, practice eventsCollaborating with Medical
Director and Practice Management Team in developing and maintaining
site practice policies and proceduresAs applicable to the practice
line, facilitating all aspects of the daily patient
census/reconciliation and daily multi-disciplinary
roundsAdministratively enabling patient care through facilitating
home health order workflows, responding to medical records
requests, coordinating patient PCP follow up appointments and
completion of death certificatesEnsuring all aspects of recruiting
are executed, including the coordination of onsite interviews with
hospital leadership and promoting a positive candidate experience
(interviewing and site visits)Ensuring all aspects of on-boarding
and orientation are completed for new clinicians as well as locums
& ambassadorsDeveloping and maintaining practice orientation
checklists and policiesEnsuring all licensed providers complete
their recredentialing timely and appropriately for the licensing,
certificates, and credentials required by Sound and hospital
Medical Staff Office. Ensuring compliance with reappointments and
monitoring state licenses expirablesEnsuring clinicians obtain
hospital privileging and payer enrollment is complete prior to
patient careManaging relationship with hospital Medical Staff
Office, troubleshooting barriers to on-time startsEnsuring billing
and documentation compliance for the practiceEnsuring clinicians
participate in mandatory compliance training and remediation, if
required, and that clinicians timely query responses and
participation in compliance activitiesParticipating in all medical
group training offered by Sound pertinent to role and
responsibilitiesSupporting clinicians in open enrollment for
benefits on annual basis, demonstrating an understanding of Sounds
benefits plan. Supporting clinicians through entry of life event
changes in Sounds HR Information SystemActing as the point person
for all Human Resources relations to include, but not limited to,
ensuring accurate practice roster and compliance with employment
law and Sound policiesAdministratively supporting clinician
employment agreement amendments for team membersActing as the super
user for all software applications and as a point person for
hospital software and hardware systemsEstablishing and maintaining
group norms for the practice team, at direction of medical
directorMaintaining visual/management boards to support team
communications and recognitionTraining/mentoring practice
coordinators, as requestedEncouraging practice participation in
Sound bedside/colleague engagement surveysFinancial
OperationsCollecting, tracking, and analyzing all site financial
and operational dataReviewing and validating shift and productivity
data for appropriate processing by payroll each monthReviewing
P&L for performance and participating in budget creation and
maintenanceCreating and optimizing clinical schedule, ensuring
accurately documented shifts for payroll processing. Promoting
practice sustainability with no disruption to patient care 120 days
in advanceParticipating and supporting the Monthly Operating Review
and Monthly Performance Reviews focused on practice financial,
clinical, and operational performanceClient RetentionServing as
general administrative liaison to hospital executives and staff
regarding hospital needsCoordinating practice events, (team
meetings, JOCs, etc.) and ensuring client facing materials are
refreshed with Sound current standardsMaintaining hospital contact
information and documenting contact changes in
SalesforceUnderstanding Contract terms and Sound team's
responsibility to execute, including renewal dates and payment
termsEnsuring accuracy of PCP database and distribution of PCP list
and managing PCP outreach for patient listWhat we are looking for:A
successful candidate will have a demonstrated track record of a
combination of these values, knowledge, and
experience:Values:Customer-focused: Puts customer (internal and
external) needs first and makes customers their top
priorityIntellectually curious: Demonstrates a genuine interest in
learning new things and wants to know the reason why behind the way
things are doneLikes people: Genuinely enjoys engaging with and
helping others; feels a sense of accomplishment through helping and
working with other peopleSelf-starter: Demonstrates the ability to
jump in and start a task or project with limited
directionResourceful: Proactive willingness to utilize available
information and tools to figure things outCollaborative:
Demonstrates the ability to work well with others to accomplish a
goal and get the work done; takes opinions of others into
consideration; includes others in the decision-making
processKnowledge:Bachelor's Degree in business administration,
healthcare administration or similar related field of study or
equivalent work experienceIntermediate Microsoft Office proficiency
(i.e. Outlook, Excel and PowerPoint)Knowledge of relevant state and
federal healthcare regulationsBasic understanding of financial and
budgeting processes/principlesKnowledge of HR information systems
and basic HR knowledgeExperience: 3-5 years' experience working in
healthcare operations. Experience managing a physician group
practice, preferredPay Range: $55,000-90,000 annually. In addition,
Program Managers are eligible for a bonus opportunity. Exact pay
will be determined based on candidate experience, geographical
location, and size/complexity of the program being supported.Sound
Physicians is an Equal Employment Opportunity (EEO) employer and is
committed to diversity, equity, and inclusion at the bedside and in
our workforce. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, gender identity, sexual orientation, age, marital status,
veteran status, disability status, or any other characteristic
protected by federal, state, or local laws.This job description
reflects the present requirements of the position. As duties and
responsibilities change and develop, the job description will be
reviewed and subject to amendment. #SoundBCby Jobble
Keywords: Sound Physicians, Bloomfield , Practice Manager, Executive , Nyack, New Jersey
Click
here to apply!
|