BloomfieldRecruiter Since 2001
the smart solution for Bloomfield jobs

Account Operations Manager

Company: Allport Cargo Services USA, Inc.
Location: Bloomfield
Posted on: March 17, 2020

Job Description:

Seeking candidates with 3PL experience either on the provider or customer side. Responsible for operational and technical management for named ACS accounts. Position will facilitate, monitor, and integrate the ACS USA service offering, both internally and externally, to optimize service delivery, customer value/satisfaction, and to drive continuous improvement. -- Own and manage the overall execution of account at an Operations management level, carrying out specific requirements as documented in the customer SOP and destination account management document.-- Maintain strong contact/relationships with global customers and ACS regions supporting those customers.-- Develop and maintain in depth knowledge of customer's business and associated supply chain requirements-- Drive operational excellence, improvement and operational SOP execution / compliance / qualityo Create internal performance score-cardingo Conduct root cause analysis -- Develop and ensure necessary metrics/KPI's are maintained and sustained for all operational aspects of the business -- Implement solutions to address and correct identified issues pro-actively. o Provide root cause analysis, drive continuous improvements and execution of solutions. o Minimize customer-perceived service failures through planned performance monitoring and operational guidance-- Monitor service levels to ensure that performance statistics meet customer and ACS contractual requirements-- Ensure compliance to operational, regulatory and administrative policies and procedures-- Execute customer's strategic initiatives to drive continuous process improvement and create long term valueo Analyze both new and existing businesses to generate additional revenue opportunities. o Implementation Project Management-- Escalation Line EDI troubleshooting and issue resolution-- Participate in ACS global and regional control tower management discussions to share best practices -- Account activities supported by GTN platform for workflow management.-- Business Intelligence- Creation and Analysis of customer reports-- Prepare and facilitate QBR's-- Ensure the transfer of best practices throughout the area of responsibility -- Ensure resource management / equipment planning processes are properly defined, deployed and measured. Education/Requirements:

  • BS in Logistics / Supply Chain / International business / Project Management; or equivalent in experience (minimum 5 years)
  • Analytical thinker with strong quantitative, and advanced Excel skills-- Ability to manipulate data in Excel utilizing formulas, V Look Up and other advanced functions-- Advanced Microsoft Office Suite-- Ability to convert data from Excel into PowerPoint presentations-- Knowledge of GT Nexus Operating System a Plus-- Strong interpersonal skills and ability to communicate professionally with co-workers and vendors at all levels

Keywords: Allport Cargo Services USA, Inc., Bloomfield , Account Operations Manager, Executive , Bloomfield, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director of Programs
Description: OrganizationDisability Allies is a social services agency located in East Brunswick, New Jersey. Disability Allies provides contracted services through the New Jersey Department of Human Services, Division (more...)
Company: Disability Allies
Location: East Brunswick
Posted on: 03/31/2020

A&E Project Manager
Description: Job Summary Responsible for facilitating projects from an assigned region through the production process and ensuring quality deliverables are produced in accordance to client specifications and deadlines. (more...)
Company: Experis
Location: Bethlehem
Posted on: 03/31/2020

Change Management Lead
Description: Location Camden, NJ Salary 63hr Description Our client is currently seeking a Change Management Lead for a 2 - 3 month contract. RD IT Services Digital Commercialization Change Management Lead Job Summary (more...)
Company: The Judge Group, Inc.
Location: Camden
Posted on: 03/31/2020


IT Product Manager
Description: Summary Product Development Management is a fast-paced environment where innovative thinking is prized. The Senior Product Manager focuses on the delivery of products or computer-based systems including (more...)
Company: New York Power Authority
Location: White Plains
Posted on: 03/31/2020

Senior Director, Quality Control
Description: Company Overview Esperion is a small company doing big things. Our innovative team of lipid management experts is committed to leveraging its understanding of cholesterol biosynthesis to develop innovative (more...)
Company: Esperion Therapeutics Inc.
Location: Trenton
Posted on: 03/31/2020

Senior Vice President, Customer Development
Description: DescriptionThe Senior Vice President, Customer Development supports the overall growth of CMI/Compas across new and existing clients. A lead across our pitch process, this individual will be able to provide (more...)
Company: CMI Media and Compas
Location: Cherry Hill
Posted on: 03/31/2020

Data Governance - Vice President
Description: Knowledge of Project management methodology/SDLC/PLC processes.MS Project experienceTenacious problem solver able to make
Company: Sumitomo Mitsui Financial Group
Location: White Plains
Posted on: 03/31/2020

Project Manager
Description: About the Company: A Developer acting as its own--General Contractor, specializing in mid-rise multi-family
Company: Kimmel & Associates
Location: New Rochelle
Posted on: 03/31/2020

Project Manager
Description: About the Company: br A multifamily residential construction Owner, Developer Builder, with a significant number of mid-rise multi-family projects under process
Company: Kimmel & Associates
Location: White Plains
Posted on: 03/31/2020

DevOps Coach - Director
Description: Job Description Our client, a major multinational publishing company is looking for a Director level DevOps Coach to join their team to help lead the DevOps transformation across the firm. This position (more...)
Company: Aegistech Inc.
Location: Hoboken
Posted on: 03/31/2020

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Bloomfield RSS job feeds