Consumer Lending Manager
Company: XCEL Federal Credit Union
Location: Bloomfield
Posted on: July 26, 2022
Job Description:
XCEL Federal Credit Union is a $200 million financial
institution located in Bloomfield, NJ, serving individuals,
families and businesses in New York, New Jersey and around the
country with exceptional financial products, operating on the
premise that everything we do should be in the best interest of our
members. Our services include savings accounts, checking accounts,
online banking, mobile banking, personal loans, auto loans, credit
cards, mortgage loans, insurance and more. XCEL FU is currently
seeking an experienced Lending Manager to join our team.MUST HAVE
DIRECT CONSUMER LENDING EXEPERIENCE TO BE CONSIDERED
The Lending Manager will report directly to the COO and will lead
our lending team as they work in the best interest of our members
and provide solutions to help them achieve financial success. The
Lending Manger will collaborate with others on the XCEL Federal
Credit Union team to drive the strategic initiatives of the
organization.The Lending Manager will provide leadership in Lending
Services and will have the ability to motivate and coach employees
to ensure that team goals are met.Major Duties and
Responsibilities:
- Coach staff on how to implement and develop action plans to
obtain their goals.
- Approve loans within the parameters approved by the Board of
Directors.
- Oversee Underwriting, Mortgage, Processing, Closing and
Servicing.
- Manage Auto, Credit Card, Consumer, First Mortgage/Home Equity
Programs.
- Determine work priorities of subordinate staff; schedule work
assignments; train and evaluate performance; and provide ongoing
recognition, mentoring, and coaching.
- Manage third-party vendor relationships as they pertain
Lending.
- Review and improve current lending products and/or implement
new lending products to maximize loan growth.
- Develop Loan Policy, and other policies as they pertain to the
Lending Department.
- Prepare management reports such as they pertain to the Lending
Departments.
- Ensure compliance with federal and state laws/regulations.
- Resolve policy issues identified internally or by examiners.
- Resolve complex and sensitive customer service issues.
- Ensure team consistently delivers excellent customer service to
members, while cultivating an environment that concentrates on the
members' needs.
- Other duties as assigned.Expectations:
- Provide outstanding service to internal and external members as
defined by our service standards.
- To insure departmental goals (established in conjunction with
the COO) are met.
- To insure that all approved loans comply with established
policies and regulations.
- To complete performance reviews within the prescribed time
frame.
- To maintain knowledge of all consumer, mortgage, credit card,
and commercial products and rates, both within the credit union and
from the industry overall.
- To hire, direct and motivate a highly qualified staff
sufficient to meet the daily operational needs of the department.
- To provide management with accurate timely reports as
requested.QualificationsKnowledge and Skills:
- Experience: Two years to five years of similar or related
experience. Credit Union experience highly desired, will consider
bank experience as well.
- Education: A college degree or equivalent relevant
experience.
- Interpersonal Skills: A significant level of trust and
diplomacy is required, in addition to normal courtesy and tact.
Work involves extensive personal contact with others and/or is
usually of a personal or sensitive nature. Work may involve
motivating or influencing others. Outside contacts become important
and fostering sound relationships with other entities (companies
and/or individuals) becomes necessary.Other Skills:
- Knowledge of the secondary market and experience with first and
second mortgage residential real estate lending; and consumer
lending.
- Must have demonstrated track record.
- Must have expert knowledge of NCUA, Federal and banking
regulations.
- Must have superior written and spoken communication and
supervisory skills.
- FISERV XP2 knowledge preferred.
- Interpersonal and soft skills required.
- Must have working knowledge of spreadsheets and word processing
software; be able to use PC and general office equipment including
10-key calculator.
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in
placeBenefit Conditions:
- Waiting period may applyCOVID-19 Precaution(s):
- Remote interview process available
- Personal protective equipment provided or require
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in placeThis
Job Is:
- A job for which military experienced candidates are encouraged
to apply
Keywords: XCEL Federal Credit Union, Bloomfield , Consumer Lending Manager, Executive , Bloomfield, New Jersey
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