Commerce Solution Architect
Company: VTEX Services
Location: New York
Posted on: April 18, 2024
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Job Description:
You have experience in the eCommerce industry;You have
analytical and logical thinking to design simple solutions to
complex problems;You have systemic thinking to solve simple
solutions to complex problems;You have ease of learning and
adaptation: we have the ability to change fast;You have the urge to
question and discover alternatives to pre-existing paradigms;You
have experience in Google Analytics (or similar) and e-commerce
KPIs (conversion rate, CAC, etc.); *preferred but not requiredYou
have knowledge of SEO -Job Requirements:Has a solid experience in
various areas around E-Commerce - at least 2 years of experience as
E-commerce Manager;Experienced in solving business problems and
quickly picking up new tools or skills;Design solutions that are
simple, elegant, and scalable;Deliver projects on time, with
expected GMV results and within budget;Build trust with the clients
to become a trusted advisor (eliminate/reduce escalation
process);Improve the Net Promoter Score of VTEX clients across US
clients;Prioritize replying to customers' as fast as possible;Guide
business planning and digital strategy workshops;Strong interest
for a multicultural environment;Ability to prepare and deliver
presentations to large audiences;Ability of interpersonal
communication;Ability to work multi functionally with colleagues
and managers, internally and externally;Ability to translate
complexity into action plans and communications;Ability to work
independently and collaboratively;Strong ability to organize tasks
and time;Entrepreneurship and responsibilityWhat the company should
expect from you:Guide clients: I guide our clients by bringing
technical and business knowledge together to guarantee the success
of the KPIs and goals of the project.Promotes engagement with VTEX
products and services: I keep myself up-to-date on VTEX business
cases and the platform's evolution, promoting a service experience
that empowers clients to use VTEX products to their fullest
potential.Solution documentation: I am responsible for the default
documentation delivery to the client.Solution architecture: I am
accountable for a well-designed, scalable and sustainable
architecture, guaranteeing the velocity and sales performance of
our clients' stores.Client's vision: I gather customer-side
feedback as insights for the product evolution.Project visibility:
I guarantee visibility to all stakeholders by keeping Salesforce
updated with documentation, project status and stages.Education: I
scale VTEX's knowledge exchange by documenting sales strategies,
negotiation, proposal and presentation best practices and authority
building.Main KPI's: These are the important metrics that needs to
be pursued by the Solution Architect: PS Gross Margin, Time to
market, NPS, Target go-live (deadline) vs actual, SI involvement vs
VTEX, expected GMV on initial months after the project You don't
have to meet all the job requirements! If you believe you can do
the job and are a good match, we encourage you to apply.At VTEX, we
believe that diversity and inclusion are essential assets in
creating an environment of high performance. We are committed to
providing equal employment opportunities to all employees and
applicants without regard to race, color, religion, sex, national
origin, age, disability, or any other legally protected
characteristic. We invite all interested applicants to apply for
open positions at VTEX and join us in our commitment to building a
more diverse and inclusive workplace.Subscribe to our newsletter.Be
the first to know and keep track of everything that is accelerating
commerce transformation. Email Linkedin Interests Ecommerce Skills
Software Engineering Product Management Design Operations Sales &
Marketing Customer Experience Finance Legal People & Recruitment
Other Region Remote Europe Asia North America Brazil LATAM
Ex-Brazil Seniority Seniors (+7y) Professionals (+3y) Early careers
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Keywords: VTEX Services, Bloomfield , Commerce Solution Architect, Other , New York, New Jersey
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