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Bank Associate I (Full-time)

Company: The Provident Bank
Location: Bloomfield
Posted on: June 13, 2018

Job Description:

Bloomfield, NJProvident Bank, a multi billion dollar bank with branches in New Jersey and Eastern Pennsylvania, is seeking a full-time Bank Associate for its branch in Bloomfield, New Jersey. Qualified candidate must possess excellent customer service and sales skills. Bi-lingual preferred (fluent in Spanish).Starting salary for this position will range from $24,000 to approximately $30,000 based on qualifications and experience. POSITION SUMMARYThe Bank Associate I responds to customers' needs by processing a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments. This position is responsible for managing and balancing a cash drawer, preparing daily paperwork according to branch procedures, and directing the customer to other banking services, bank personnel and cross-selling. Responsibilities include customer experience behaviors (greeting and thanking customer, using their name etc.), lobby management, and assisting the banking center supervisor with Teller line and end of day functions. Works under general supervision. MAJOR JOB RESPONSIBILITIES -

  • Opens and/or closes Branch
  • Researches errors in deposits and withdrawals; consults with supervisor for more complex issues
  • Assists with daily Branch proofing tasks including ATM and Vault
  • May buy and sell cash from vault & TCR
  • Processes official checks
  • Participates in both internal and external sales activities including community and networking events
  • Supports and adheres to branch operation standards; accurately and efficiently completes all paperwork, disclosures and conditions
  • Ensures compliance with policies and procedures as required
  • Prepares and/or completes CTR/SAR form on appropriate transactions
  • Must be able to work a flexible hourly schedule as requested
  • May be asked to travel to other locations / branches
  • Must present a professional image
  • Provides access to safe deposit boxes
  • Assists in training other branch personnel
  • Perform other duties as required SUPERVISORY RESPONSIBILITIES None SKILLS
    • Good interpersonal skills, including listening, written and verbal communication
    • Ability to work with a wide variety of personalities in a courteous and professional manner
    • Solid math and analytical skills
    • Ability to understand and follow safety and security practices
    • Good relationship building skills
    • Ability (strong) to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities
    • Strong customer service/advocacy skills
    • Good organizational and time management skills
    • Good PC skills; and the ability to quickly learn other computer programs, including Microsoft office EDUCATION High school diploma or GED WORK EXPERIENCE 6 months - 2 years in a retail sales/service environment preferred LICENSES AND/OR CERTIFICATES Licenses and Certifications Expiration Date None WORKING CONDITIONS Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed. HAZARDS Those present in a retail-banking establishment. In the course of working with customers, the employee may encounter abusive, aggressive or unpredicted threatening behavior. Must observe safety and security practices at the Branch. This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

      Keywords: The Provident Bank, Bloomfield, Bank Associate I (Full-time), Other, Bloomfield, New Jersey

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