Customer Service Representative
Company: Tom Birks Agency
Posted on: May 16, 2022
Job DescriptionOur Allstate Insurance Agency in Bloomfield, NJ
is rapidly growing and we are looking to hire the right individual
to fit right into our company. We are currently seeking to fulfill
a full-time position. Our Customer Service Representative will be
responsible to provide exceptional customer service to our current
and new clients, processing policy change requests, maintain
knowledge of our products, and answer any questions our clients may
have.Insurance industry or office experience and knowledge is not
required but would be a greater benefit relating to customers in
the beginning for this position.
- Salary + Bonuses
- Life Insurance and Disability Benefits
- 401K Plan
- Medical/Dental/Vision Plan
- Deal with customer billing issues
- Handle all incoming claim calls from customers.
- Conduct Customer policy reviews
- Immediately greet all customers, entering the office, in a
friendly and helpful manner.
- Treat each customer contact as a cross and up-sell opportunity
including financial services products.
- Foster strong relationships with our customers to maintain a
high level of client retention and product loyalty.
- Provide customers with additional information about new
products and services.
- Possess a genuine willingness to learn, be intuitive and
resourceful and be coachable.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Problem-Solving Capabilities.
- Ability and willingness to get a NJ property and casualty
insurance license (Paid Training)
- Bi-lingual (English and Spanish) is preferred but not
Keywords: Tom Birks Agency, Bloomfield , Customer Service Representative, Sales , Bloomfield, New Jersey
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